Privacy Policy
Effective date: August 2025
Overview
Wine Assist (“we”, “us”, or “our”) respects your privacy. This policy explains what information we collect, how we use it, and your choices.
Information We Collect
- Account Information: email address, display name, and identifiers from authentication providers (e.g., Google, Facebook) via Firebase Authentication.
- Images You Upload: label photos you choose to submit for evaluation.
- Subscription & Payments: status and related metadata from RevenueCat (e.g., entitlement state, product identifiers). We do not store full payment card details.
- Usage Data: app interactions, device/browser information, IP address, timestamps, and error logs for reliability and security.
- Cookies/Local Storage: used for authentication sessions and essential functionality.
How We Use Information
- Authenticate users and maintain sessions.
- Provide wine evaluations and related features.
- Manage subscriptions and entitlements (via RevenueCat).
- Improve performance, troubleshoot issues, and ensure security.
- Communicate service-related updates and support responses.
Sharing and Disclosure
- Service Providers: we use trusted processors such as Firebase (Google) for authentication and hosting, and RevenueCat for subscription management.
- Legal: we may disclose information to comply with law, enforce terms, or protect rights, safety, and security.
- We do not sell your personal information.
Data Retention
We retain personal data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights & Choices
- Access, correction, or deletion requests: contact us at support@wine-assist.com.
- Unsubscribe/manage subscription: use the “Manage / Unsubscribe” option in the app menu.
- You may revoke provider permissions (e.g., Facebook/Google) in their respective account settings.
Security
We implement technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure.
Children’s Privacy
Wine Assist is not directed to children under 13, and we do not knowingly collect personal information from children.
International Transfers
Your information may be processed in countries different from where you reside. We apply safeguards consistent with applicable laws.
Changes to This Policy
We may update this policy from time to time. We will post the updated version here and adjust the effective date.
Contact Us
If you have questions or requests, contact: support@wine-assist.com